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Operator reviews

OceanAir and Al Khayma Camp review

Camp owner and tour operator · Al Khayma Camp near the Lahbab red dunes · sold mostly on GetYourGuide

Short answer

OceanAir Travels runs Al Khayma Camp and a half-day safari with more than 70,000 reviews on GetYourGuide, at a price close to the cheapest budget trips. Read the option you book: the base price and the camp-and-dinner upgrade are different products, and its quad tours do not include dune bashing.

What they publish

Checked against the operator’s own site and public listings, November 2026. This is not a rating.

  1. Trade licence / DET permitunclearSays its guides are licensed; no company licence number shown
  2. Prices on its own sitepublishedPrices on its own site, in USD by default with AED available
  3. Own camp namedpublishedNames Al Khayma Camp
  4. Pickup areas statedpublishedPickup up to 45 minutes before the slot; Toyota Coaster, Previa or 4x4
  5. Cancellation termspublished24 hours for standard tours, 48 hours for private ones (FAQ)
  6. Reviews you can checkpublishedVery large review base on GetYourGuide; a smaller, lower Trustpilot profile
  7. Bookable via Headout / GYGpublishedIts Al Khayma products are on GetYourGuide

Company card

Website (not linked)
oceanairtravels.com
Company / licence
OceanAir Travels LLC
Base
Dubai
Camp
Al Khayma Camp (Lahbab red dunes area); also sells Al Marmoom heritage and Bedouin experiences
Published prices
Half-day safari from USD 34.80 (≈ AED 128); Al Khayma Camp with BBQ USD 69.11 (≈ AED 254); overnight USD 161.74 (≈ AED 594) (published, November 2026)
Pickup
Dubai hotels and residences, up to 45 minutes before the slot; time confirmed on WhatsApp
Ratings (counts)
Trustpilot 3.7 from about 200 reviews; own site shows 4.9 'across 60K+ reviews' blended from partner platforms (November 2026)
Sold on
GetYourGuide, own site, the Arabian Adventures shop and other resellers

From the operator’s website and public listings, checked 12 November 2026.

Bookable alternatives

Similar trips with the platform’s cancellation terms and verified reviews.

Evening safari → Quad biking → Overnight & camping →

Who OceanAir is

OceanAir Travels says it has run tours from Dubai since 2010 and now operates in the UAE, Egypt, Oman, Croatia and Morocco, with more than 20,000 bookings a month. Its founder started as a tour guide. In the Dubai desert it runs Al Khayma Camp and sells heritage and Bedouin experiences at Al Marmoom. Its product pages say "Run by OceanAir, not a third-party reseller." Most of its published reviews come from partner platforms, above all GetYourGuide.

Products and published prices

Product Length Shown price ≈ AED
Half-Day Desert Safari, Quad Bike, Camels & Sandboarding 4 h from USD 34.80 128
Al Khayma Camp Experience with BBQ Dinner 4 h USD 69.11 254
Premium Safari, Camel Ride & Al Khayma Camp, 3 buffets 7 h USD 96.31 354
Red Dune Quad Biking, Camel Ride, Al Khayma Camp & BBQ 6 h USD 102.19 375
Overnight Safari, Dinner, Stargazing & Al Khayma Camp 16 h USD 161.74 594
Evening Heritage Safari in Vintage G-Class at Al Marmoom 5 h USD 187.88 690
Dune Buggy, Camel Ride & BBQ at Al Khayma 4 h USD 243.10 893

Published by the operator, checked November 2026; AED at the fixed rate of 3.6725. Its shared morning safari is also sold in the Arabian Adventures shop at AED 160.

What the low price buys

The headline price buys the drive and the activities, not always the evening. On GetYourGuide, the half-day safari's own summary says you upgrade for Al Khayma Camp, the BBQ dinner and the live shows. If dinner and shows are the point for you, pick that option or the 3-buffet premium safari; compare with other evening safaris.

The Red Dunes quad tour is generous on riding: a one-hour self-drive quad in open red dunes, 30 minutes of sandboarding, two hours at the camp and a BBQ with fire, horse, falconry and Yola dance shows. It lists dune bashing as not included. You sign an indemnity form, and the provider's insurance does not cover quad accidents or damage, so travel insurance matters. Single quads are for riders aged 16 to 55. Our quad biking page compares ride lengths elsewhere.

The rating gap

OceanAir's safaris score about 4.9 on GetYourGuide across tens of thousands of reviews. Its Trustpilot profile shows 3.7 from about 200, and when we checked it displayed the name "safaroz travels". Marketplaces ask every guest for a review after the trip, while Trustpilot draws more people with a problem, so both numbers can be true at once. The recurring complaints are pickup times changed late, cancellations, less quad time than expected, full vehicles and a camp busier than the photos. Trustpilot also notes that the company has not replied to negative reviews.

Booking direct or on GetYourGuide

OceanAir site GetYourGuide
Payment Card online; some products allow 50% at booking and the rest at pickup, or cash on pickup Card at booking
Cancellation FAQ: 24 hours for standard tours, 48 hours for private; the voucher's policy decides The listing's own terms, shown before you pay
Pickup details Confirmed on WhatsApp Sent by the operator after booking

OceanAir's general terms set stricter defaults (full refund only up to four days before) when a voucher states no policy, so read the voucher. The cards on this page show the live price and terms.

Questions people ask

Where is Al Khayma Camp in Dubai?
OceanAir's trips to Al Khayma Camp drive out to the red dunes of Lahbab, on the Dubai–Hatta side of the desert. Pickup from Dubai hotels is included in most options.
Is dinner included in the cheapest Al Khayma safari?
Not always. The GetYourGuide summary of the half-day safari says you upgrade for Al Khayma Camp, the BBQ dinner and the live shows, so check the option before paying.
Is dune bashing included with the Al Khayma quad tour?
No. OceanAir's Red Dunes quad tour includes a one-hour self-drive quad ride, sandboarding and the camp, and lists dune bashing as not included.
Is OceanAir a reliable company?
It is a Dubai company that says it has run tours since 2010 and takes over 20,000 bookings a month. Its marketplace ratings are very high, while its Trustpilot score is 3.7, with complaints mostly about pickups and changes.
Can I cancel an OceanAir safari?
OceanAir's FAQ gives a full refund for standard tours cancelled at least 24 hours ahead and for private tours cancelled 48 hours ahead; no-shows are not refunded. On GetYourGuide the listing's own terms apply.
Does Al Khayma Camp serve alcohol?
Alcoholic drinks are listed as not included in the packages. Water, soft drinks, Arabic coffee, tea and shisha are included on the Red Dunes quad tour.

Read next

All operator reviews →

Sources

  1. oceanairtravels.com — Published prices, company claims, review counts
  2. oceanairtravels.com — Founded 2010, founder
  3. oceanairtravels.com — Quad tour itinerary, inclusions, dune bashing not included, insurance note
  4. oceanairtravels.com — Pickup timing, vehicles, cancellation policy
  5. oceanairtravels.com — Payment options and default cancellation terms
  6. trustpilot.com — Trustpilot score and profile name